Table of Contents

Table of Contents

 

Introduction

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 PART I 

Chapter 1

The Magic of Creating Value

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for free

Chapter 2

Calm Confidence in Your Dependable Strengths

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Chapter 3

Finding Your Compelling Value Difference — CVD

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Chapter 4

Your Profit Sweet Spots

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Chapter 5

From Sustained Profits — Increased Business Value

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Chapter 6

Seeing Cash Flow as a Value Stream

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 PART II

Chapter 7

The Strategic Plan for Delivering your CVD

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Chapter 8

 Your "Dream Team" — to deliver your CVD

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 Coming in 2019 

Chapter 9

Awesome Customer Service — Bring them back for your CVD

 

Chapter 10

The Perfect-Fit Customer — Who pays a premium for your CVD

 

Chapter 11

Building Prosperity and Wealth

 

Chapter 12

A Graceful Farewell — When it’s time to move on

 
 

An Afterword