Table of Contents

Table of Contents

 

Preface — Why this book?

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Introduction

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 PART I 

Chapter 1

The Magic of Creating Value

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Chapter 2

Calm Confidence in Your Dependable Strengths

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Chapter 3

Finding Your Compelling Value Difference — CVD

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Chapter 4

Your Profit Sweet Spots

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Chapter 5

From Sustained Profits — Increased Business Value

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Chapter 6

Seeing Cash Flow as a Value Stream

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 PART II - Coming in 2018 

Chapter 7

The Strategic Plan for Delivering your CVD

 

Chapter 8

Building Your Team — to deliver your CVD

 

Chapter 9

Awesome Customer Service — Bring them back for your CVD

 

Chapter 10

The Perfect-Fit Customer — Who pays a premium for your CVD

 

Chapter 11

Building Prosperity and Wealth

 

Chapter 12

A Graceful Farewell — When it’s time to move on

 
 

An Afterword